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Customer Reviews

4.4 out of 5 — 2,641 reviews

4.4 / 5

Very Good

2,641 verified reviews

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From our customers

Recent Testimonials

Showing 19–36 of 185

I went in person to the service department to get a price on an oil change and a tire rotation because I've spent two days talking to a chat bot😂 To my pleasant surprise I came across an awesome service advisor who took me directly to their Mobile Service department where they actually can come to me to do the repairs that I need. I was thoroughly impressed with the friendliness and the helpfulness of all the staff that was involved and I'm looking forward to getting my car serviced and my driveway on Tuesday. ❤️😀 I had an outstanding customer experience I will definitely be back.

Dee Goodmon Google

A huge THANK YOU to **Jarrett Gordon Ford** for generously donating a vehicle and to **Chris** for serving as the driver for our school parade\! 🚗🎉 Your support, generosity, and willingness to show up for our students and school community are truly appreciated\. Thank you for helping make this parade special\! ❤️💙

Rebecca Bennett Google

What a warm and friendly experience. Max was awesome. Understood the vehicles options and made sure we understood all the trims available. Our 24 Bronco was a total in an accident, Max took the time to straighten out our bent license plate right in his office, and totally understood our situation. Max got us a fair deal and went the extra mile. We took advantage of the coffee bar and pop corn stand. Very personable. The dude actually listened and provided options and guidance we trusted. And I don’t trust anyone at dealerships! Kudos to Max and the whole sales team. Will be going back for my 27 GT!!

Ken Marz Google

Took my Ford ecosport a second time and I'm hoping the problem with the check engine was resolved.

Edwin Robles Google

Great work . . . fully convenient.

Ben Graffam Google

We are very happy for the way we were treated. Nick seemed to be on top of things when it came to the repairs and service for our motorhome.

D Hart Google

Had a wonderful experience Sergey Kabalerskiy was AMAZING to work with. Our finance guy (forgot his name) was totally amazing too. I love my new Ford Explorer!!

Sherry Scott Google

Great service with reasonable prices. Very fast service and they use the internet to let you know what needs to be done. You then need to approve and sign an off your approval before they begin their work.

Russell Taylor Google

I have had my Bronco serviced twice at Jarrett-Gordon in Davenport over the past year, and on both occasions, their service was exemplary. I never felt pressured, I never felt like I was being misled, and all of the staff I dealt with were genuinely friendly people. Norris took great care of me and made sure all aspects of the service experience were top notch. I’m not one to leave very many reviews for things online, but I made an exception in this case because I was so pleasantly surprised by my experience at this dealership (especially compared to past experiences I’ve had elsewhere).

Bradley O'Connor Google

The service is exceptional, no hidden costs or surprises… from the door you meet with professionalism.

Fizer Quet Google

Terry was very professional, knowledgeable and polite.

Kathy Cobb Google

Norris was a pleasure to work with. From greeting to checking back while the truck was serviced to checking out, it was a breeze- no stress, punctual for the situation, and upfront about wait time.

Elizabeth Wessman Google

Service was great, fast and efficient. From receiving as a walk-in to technician servicing my vehicle.

Jose Arroyo Google

Came in for service, left with 2 new vehicles, traded in 2 good prices, Jayson Rodriguez was awesome he went above and beyond to get get a great deal. A new Bronco sport and a Maverick. Thanks Jayson!!

jack muncie Google

Judd and the team did a great job!

Tom Stelzer Google

I had a great experience purchasing my new 2026 Bronco Sport outer banks. Luis and Einav worked with me and got me a deal I was happy with. Great service.

Joseph RP Google

Jeremy was very helpful and JT with finance was also Great. Good deal on a new truck! Thank you Jeremy

craig burns Google

No haggle, no pressure, just a solid deal! When I buy another truck it will be here. The sales consultant Jeremy Goff was transparent, truthful and just a good person, sincerely appreciate you Jeremy!

David Wilson Google